Eric Heistand

Director of Service Delivery

Eric is a top-performing, results-driven IT professional with 20 years of experience specializing in delivering high-impact business transformations across diverse enterprises. His core expertise lies in service delivery, where he has consistently ensured the seamless execution of IT services that align with business objectives and customer needs. Eric has built a strong reputation for his customer-centric and team-oriented approach, consistently leading initiatives that drive operational efficiency and service excellence, achieving outstanding results in meeting organizational goals.

Eric, based in Massachusetts, enjoys spending quality time with his family and tending to his garden in his free time.

 

  • Mike Canalini
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    Leads, elevates and inspires our team.

    Michael Canalini

    Founder & Chief Executive Officer

  • Lisa Meyers Director of Operations & Project Management Office
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    Client relations expert.

    Lisa Meyers

    Director of Operations & Project Management Office

  • Turner Tilman
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    Provides cloud-based solutions to enterprise challenges.

    Turner Tilman

    Senior Practice Manager

  • Jeremy Britton
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    Meets challenges with a can-do attitude.

    Jeremy Britton

    Systems Engineer II

  • Noah Bolick
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    Tackles IT issues with ease.

    Noah Bolick

    Systems Engineer II

  • Greg-Gillette-b

    Brings his passion for automation to everything he does.

    Greg Gillette

    Principal Engineer

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    Expert in all things Citrix.

    Yves-Bernard Paul

    Senior Citrix Engineer

  • Michael Warren
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    Builds meaningful relationships and puts clients' needs first.

    Michael Warren

    Senior Account Executive

  • Denesh Headshot

    Passionate about Azure infrastructure and security.

    Denesh Harrilal

    Azure Cloud Architect

  • Head shot of Emma Blahut
    Emma Blahut

    Business Development Specialist.

    Emma Blahut

    Sales Development Representative

  • Brian Headshot

    Implements and maintains network security measures with diligence.

    Brian Muleshe

    Jr. Network Administrator

  • Corey Tracey

    Citrix expert.

    Corey Tracey

    Senior Citrix Engineer

  • Phil Headshot-grey

    Meets customers' needs head on.

    Phil Levine

    Senior Systems Engineer

  • Chip Headshot- grey

    Leader and Expert of End-User Computing.

    Chip Blanks

    EUC Architect

  • Doug Headshot

    Drives cost reduction and operational continuity through advanced network administration.

    Doug Malloch

    Director of Engineering

  • Robert Headshot

    Guides the execution of software projects with a focus on quality and efficiency.

    Robert van de Sande

    Director of Software Engineering

  • John Johnson Headshots

    Develops tailored solutions that meet client needs and exceed expectations

    John Johnson

    Account Executive

  • Kate Headshot (8)

    Balances HR strategies with financial acumen to drive organizational efficiency.

    Kate Walsh

    HR and Finance Coordinator

  • Grace Headshots

    Business Development Specialist.

    Grace Kennedy

    Business Development Representative and Recruiter

  • Lily Headshot

    Ensures for seamless processes at the operational and executive levels.

    Lily Rimel

    Executive Assistant

  • James Headshot

    Empowers Success Through Governance

    James Coburn

    Senior Manager of PMO

  • John Headshot

    Manages a wide array of IT solutions with ease

    John D’Andrea

    Senior Systems Engineer